Contact us
Have a question, spotted a bug, or just want to say hello? We read every message.
Other ways to reach us
AI Chat
Signed-in users can chat with our AI assistant directly in the app.
Response time
Within 1 business day
Common questions
Is Findstead really free?▾
Yes. Findstead is free for first-time buyers. We're funded by investors who share our mission of making homeownership more accessible.
How does the AI matching work?▾
We use large language models combined with UK property data to understand your lifestyle needs — not just your filters. The more you interact with the platform, the better your recommendations get.
Can Findstead help me book viewings?▾
Yes. Our AI assistant can contact estate agents and request viewings on your behalf. This feature is available to logged-in users after completing your profile.
How do I delete my account?▾
Email [email protected] with the subject 'Delete my account'. Your data will be permanently removed within 30 days.